Moving to Israel is a team effort. While we coordinate the logistics, transportation, and customs process, there are several important responsibilities that belong to you. Completing these items on time helps keep your shipment on schedule and avoids unnecessary delays or additional costs.

Your Responsibilities

  • Schedule your pickup promptly once you are ready to move forward.
  • Provide all requested export information as soon as possible. Learn more HERE
  • Pay your deposit before the scheduled pickup date.
  • Submit your marine insurance application at least two business days before packing (if purchasing insurance).
  • Know what you plan to ship before packing day. Last-minute changes can slow the process.
  • Organize your home so the packing crew can work efficiently.
  • Supervise the packing process to ensure everything you intend to ship is included, and anything you do not want shipped remains behind.
  • Complete all required Israeli import forms promptly. Learn more HERE
  • Pay your final balance according to the payment instructions.

Why Timing Matters

Many parts of the international shipping process depend on information and documents provided by you. Delays in submitting required forms, payments, or other requested information can delay your shipment and, in some cases, result in additional charges from shipping lines, ports, customs authorities, or service providers.

Our goal is to make your move as smooth as possible. By completing your responsibilities promptly, you help us keep your shipment moving efficiently from your home to Israel.